Blog Archives

New Business Rates 2017 – is your BID database ready ?

There are new business rates coming into force in April 2017.

If your Act! BID database contains RV data you may want to update the database to reflect these changes.

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5 CRM Mistakes to avoid…

An interesting article regarding potential mistakes that should be avoided when implementing CRM…

5 mistakes to avoid

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We are now accredited as an Act! Premier Trainer partner

Project Support Ltd are an accredited Act! Premier Trainer partner – we can supply Swiftpage Act! training materials to support on-site or remote training.

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Act! Premium Subscription scheme

As from the 1st of July 2016 Act! Premium can only be purchased via a subscription for new AND upgrading customers. Subscriptions will be for a 1 year or 2 year term, payable monthly or annually.

When paying on an annual basis customers will receive a discount equating to 12 months cover for the price of 10.

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6 Ways to Sell Management on CRM

A useful white paper from Ziff Davis on the benefits of CRM to management can be downloaded here

Two wrongs don’t make a right. However, bad technology can make your whole business model seem wrong. When the boss doesn’t want to spend the cash, it may take some convincing to make things right.

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The risks of SAAS or online cloud based systems

We have regular conversations with clients who say ‘I want it in the cloud’ we say ‘Why?’ The answer always seems to be ‘well everyone has cloud based systems’. We then have to explain the risks of taking this approach and the limitations of this approach.

Don’t get us wrong,

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Act! Premium Hosted – Accreditation

We are please to announce that Project Support Ltd are fully accredited to the new Act! Premium Hosted product available from Swiftpage. Act! Premium Hosted will soon be available to customers in the UK.

Our websites will be updated as soon as this new product is available –

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SQL Server 2005 Support ending soon – Act! 2007, Act! 2008, Act! 2009, Act!2010

Microsoft has announced that as of April 12, 2016, they will no longer be supporting Microsoft SQL Server 2005 – see more info here

How does this impact Act! users?

Microsoft SQL Server 2005 is used in the following versions of Act!:

  • Act!

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Act! Version 18 and Act! Premium Hosted – due soon….

We’re pleased to be able to report that Act! v18 is waiting in the wings, the launch date is yet to be announced but it’s imminent and promises further enhancements to functionality, look and feel.

Also, ‘Act! Premium Hosted’ will also soon be available for clients who want to be able to access their databases whilst out and about and do not have their own hosting facilities.

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How to organise a Telemarketing or Telesales Database ?

How to organise a telemarketing database ?…..

….it’s a question that needs answering as we know people are searching for an answer when they find our website.

So, how should you organise a telemarketing database? or organise a sales database? essentially they are likely to be very similar.

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