Blog Archives

New Business Rates 2017 – is your BID database ready ?

There are new business rates coming into force in April 2017. If your Act! BID database contains RV data you may want to update the database to reflect these changes.

Posted in ACT!, CRM Best Practice, News

5 CRM Mistakes to avoid…

An interesting article regarding potential mistakes that should be avoided when implementing CRM… 5 mistakes to avoid

Posted in CRM Best Practice, News

We are now accredited as an Act! Premier Trainer partner

Project Support Ltd are an accredited Act! Premier Trainer partner – we can supply Swiftpage Act! training materials to support on-site or remote training.

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Posted in ACT!, CRM Best Practice, News

Act! Premium Subscription scheme

As from the 1st of July 2016 Act! Premium can only be purchased via a subscription for new AND upgrading customers. Subscriptions will be for a 1 year or 2 year term, payable monthly or annually. When paying on an

Posted in ACT!, News

6 Ways to Sell Management on CRM

A useful white paper from Ziff Davis on the benefits of CRM to management can be downloaded here Two wrongs don’t make a right. However, bad technology can make your whole business model seem wrong. When the boss doesn’t want

Posted in ACT!, CRM Best Practice, News

The risks of SAAS or online cloud based systems

We have regular conversations with clients who say ‘I want it in the cloud’ we say ‘Why?’ The answer always seems to be ‘well everyone has cloud based systems’. We then have to explain the risks of taking this approach

Posted in CRM Best Practice, News

Act! Premium Hosted – Accreditation

We are please to announce that Project Support Ltd are fully accredited to the new Act! Premium Hosted product available from Swiftpage. Act! Premium Hosted will soon be available to customers in the UK. Our websites will be updated as

Posted in ACT!, CRM Best Practice, News

SQL Server 2005 Support ending soon – Act! 2007, Act! 2008, Act! 2009, Act!2010

Microsoft has announced that as of April 12, 2016, they will no longer be supporting Microsoft SQL Server 2005 – see more info here How does this impact Act! users? Microsoft SQL Server 2005 is used in the following versions of Act!:

Posted in ACT!, CRM Best Practice, News

Act! Version 18 and Act! Premium Hosted – due soon….

We’re pleased to be able to report that Act! v18 is waiting in the wings, the launch date is yet to be announced but it’s imminent and promises further enhancements to functionality, look and feel. Also, ‘Act! Premium Hosted’ will

Posted in ACT!, CRM Best Practice, News

How to organise a Telemarketing or Telesales Database ?

How to organise a telemarketing database ?….. ….it’s a question that needs answering as we know people are searching for an answer when they find our website. So, how should you organise a telemarketing database? or organise a sales database?

Posted in ACT!, CRM Best Practice, News
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