Blog Archives

How to organise a Telemarketing or Telesales Database ?

How to organise a telemarketing database ?…..

….it’s a question that needs answering as we know people are searching for an answer when they find our website.

So, how should you organise a telemarketing database? or organise a sales database? essentially they are likely to be very similar.

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Do you need an Industry Specific CRM?

Interesting article from IT Toolbox on creating industry specific CRM solutions….

At Project Support we specialise in creating customised databases for our clients in various vertical sectors, as well as general sales solutions across many business types we also have extensive knowledge of Accounts Solutions, Direct Payments, Business Improvement Districts (BIDs) and Manufacturing.

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Will Act! work with Windows 10 ?

The simple answer is ‘Yes’ but it does depend on which version of Act! you are using and it may require some Hotfixes to be applied.

Act! v17 will work with Windows 10 but depending on which version you are using it will require a hotfix to be applied otherwise when adding documents Act!

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Act! 2013 – End Of Life

Act! 2013 will be withdrawn from sale on 30th November 2015! Upgrade your software to maintain compatibility and support

Every product has a lifecycle and ours are no different. The lifecycle starts when a product is released to market and ends when the product is no longer sold or supported.

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Project Support can now offer the Act! + Plus addon for Act!

Project Support Ltd have been trained and approved as a business partner in the UK for the Act! + Plus addon from Melvill Schellman.

Act! + offers a vast amount of additional functionality for Act! users – check out the detail here


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AVG Update stops Act! Working – July 2015

An AVG update over the past few days seems to be causing havoc amongst Act! users by suddenly stopping Act! from working.

How an update from AVG can be allowed to do this to an application which has existed for 26 years is beyond us, clearly their software testing and release process needs review!

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Don’t miss the Anglia Business Exhibition 2015

Project Support will be exhibiting at the Anglia Business Exhibition this year, it will be a must visit event, bigger and better than ever with a huge new exhibition area all under one roof. We’ll be on Stand 114 – come visit us ! Talk to us about CRM database solutions with integrated email marketing and SMS messaging…talk to us about Sage 50,

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Get 25% Cash Back on Act! Training …


With the Employer Training Incentive Pilot businesses in Norfolk and Suffolk can get 25% cash back on staff training! – We are an approved supplier for this scheme – see more details here.

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Act! Version 17 is now available!

Version 17 of Act! the #1 bet selling Customer & Contact Management software tool is now available in the UK with some great new functionality including the Contact Timeline, integration with Dropbox, Sharepoint and iCloud and new Smart Task options to help with automation and productivity. In addition, Act! Premium now offers unlimited number of ‘Browse’

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New EU Data Protection laws on the way…

Here’s a snippet from an article by Maximizer with regard to the new data protection laws implemented in Canada and the likely impact it will have on us in the EU…

Most business people involved in using customer data to market or sell directly via mail, SMS, social media messaging and other digital channels are at least vaguely aware that profound changes in regulation in this area are coming and they are going to have to do something – something pretty big in fact – to meet new rules sooner rather than later.

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