Blog Archives

GDPR & CRM Data

The new General Data Protection Regulation (GDPR) comes into force in May 2018 and applies to any organisation holding personal data. Particular care must be applied to situations where ‘sensitive personal data’ is held and the implications on organisations that

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Posted in ACT!, CRM Best Practice, GDPR

New Business Rates 2017 – is your BID database ready ?

There are new business rates coming into force in April 2017. If your Act! BID database contains RV data you may want to update the database to reflect these changes.

Posted in ACT!, CRM Best Practice, News

We are now accredited as an Act! Premier Trainer partner

Project Support Ltd are an accredited Act! Premier Trainer partner – we can supply Swiftpage Act! training materials to support on-site or remote training.

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Posted in ACT!, CRM Best Practice, News

Act! Premium Cloud

Act! Premium Cloud is now available from Swiftpage – your Act! database is hosted in the cloud and available on a on a subscription basis. More information is available on our Act Software Consultants website Alternatively the following links are

Posted in ACT!

Act! Premium Subscription scheme

As from the 1st of July 2016 Act! Premium can only be purchased via a subscription for new AND upgrading customers. Subscriptions will be for a 1 year or 2 year term, payable monthly or annually. When paying on an

Posted in ACT!, News

6 Ways to Sell Management on CRM

A useful white paper from Ziff Davis on the benefits of CRM to management can be downloaded here Two wrongs don’t make a right. However, bad technology can make your whole business model seem wrong. When the boss doesn’t want

Posted in ACT!, CRM Best Practice, News

Good CRM needs good Processes….

Excellence in CRM is not just about having a database with lots of fields, you need supporting processes too. Users need to know what’s expected of them, what information to record, who needs to record it, and when. Great article

Posted in ACT!, CRM Best Practice

Act! Premium Hosted – Accreditation

We are please to announce that Project Support Ltd are fully accredited to the new Act! Premium Hosted product available from Swiftpage. Act! Premium Hosted will soon be available to customers in the UK. Our websites will be updated as

Posted in ACT!, CRM Best Practice, News

How to drive CRM adoption….

Sensible article addressing the main points which will drive success, or failure, when implementing CRM http://hosteddocs.ittoolbox.com/zdwphow_to_drive_crm_adoption.pdf

Posted in ACT!, CRM Best Practice

Keeping your CRM data clean

Useful article on the importance of keeping CRM data clean and up to date: CRM:Clean Your Data

Posted in ACT!, CRM Best Practice
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