Blog Archives

Act! Premium Hosted – Accreditation

We are please to announce that Project Support Ltd are fully accredited to the new Act! Premium Hosted product available from Swiftpage. Act! Premium Hosted will soon be available to customers in the UK. Our websites will be updated as

Posted in ACT!, CRM Best Practice, News

How to drive CRM adoption….

Sensible article addressing the main points which will drive success, or failure, when implementing CRM http://hosteddocs.ittoolbox.com/zdwphow_to_drive_crm_adoption.pdf

Posted in ACT!, CRM Best Practice

Interesting article on the impact of CRM and small business

The customer relationship management (CRM) solution market has all manner of applications, from customizable on-premise systems to easy-to-use solutions that integrate right into your email. Even enterprises fall into the trap of getting CRMs filled with features they never use.

Posted in CRM Best Practice

Keeping your CRM data clean

Useful article on the importance of keeping CRM data clean and up to date: CRM:Clean Your Data

Posted in ACT!, CRM Best Practice

SQL Server 2005 Support ending soon – Act! 2007, Act! 2008, Act! 2009, Act!2010

Microsoft has announced that as of April 12, 2016, they will no longer be supporting Microsoft SQL Server 2005 – see more info here How does this impact Act! users? Microsoft SQL Server 2005 is used in the following versions of Act!:

Posted in ACT!, CRM Best Practice, News

Act! Version 18 and Act! Premium Hosted – due soon….

We’re pleased to be able to report that Act! v18 is waiting in the wings, the launch date is yet to be announced but it’s imminent and promises further enhancements to functionality, look and feel. Also, ‘Act! Premium Hosted’ will

Posted in ACT!, CRM Best Practice, News

How to organise a Telemarketing or Telesales Database ?

How to organise a telemarketing database ?….. ….it’s a question that needs answering as we know people are searching for an answer when they find our website. So, how should you organise a telemarketing database? or organise a sales database?

Posted in ACT!, CRM Best Practice, News

Do you need an Industry Specific CRM?

Interesting article from IT Toolbox on creating industry specific CRM solutions….http://it.toolbox.com/blogs/insidecrm/do-you-need-an-industryspecific-crm-69783 At Project Support we specialise in creating customised databases for our clients in various vertical sectors, as well as general sales solutions across many business types we also have

Posted in CRM Best Practice, News

Will Act! work with Windows 10 ?

The simple answer is ‘Yes’ but it does depend on which version of Act! you are using and it may require some Hotfixes to be applied. Act! v17 will work with Windows 10 but depending on which version you are

Posted in ACT!, CRM Best Practice, News

Act! 2013 – End Of Life

Act! 2013 will be withdrawn from sale on 30th November 2015! Upgrade your software to maintain compatibility and support Every product has a lifecycle and ours are no different. The lifecycle starts when a product is released to market and

Posted in ACT!, News