A useful white paper from Ziff Davis on the benefits of CRM to management can be downloaded here Two wrongs don’t make a right. However, bad technology can make your whole business model seem wrong. When the boss […]
Excellence in CRM is not just about having a database with lots of fields, you need supporting processes too. Users need to know what’s expected of them, what information to record, who needs to record it, and when. […]
We have regular conversations with clients who say ‘I want it in the cloud’ we say ‘Why?’ The answer always seems to be ‘well everyone has cloud based systems’. We then have to explain the risks of taking […]
We are please to announce that Project Support Ltd are fully accredited to the new Act! Premium Hosted product available from Swiftpage. Act! Premium Hosted will soon be available to customers in the UK. Our websites will be […]
Sensible article addressing the main points which will drive success, or failure, when implementing CRM http://hosteddocs.ittoolbox.com/zdwphow_to_drive_crm_adoption.pdf


The customer relationship management (CRM) solution market has all manner of applications, from customizable on-premise systems to easy-to-use solutions that integrate right into your email. Even enterprises fall into the trap of getting CRMs filled with features they […]
Useful article on the importance of keeping CRM data clean and up to date: CRM:Clean Your Data
Microsoft has announced that as of April 12, 2016, they will no longer be supporting Microsoft SQL Server 2005 – see more info here How does this impact Act! users? Microsoft SQL Server 2005 is used in the following versions […]
We’re pleased to be able to report that Act! v18 is waiting in the wings, the launch date is yet to be announced but it’s imminent and promises further enhancements to functionality, look and feel. Also, ‘Act! Premium […]
How to organise a telemarketing database ?….. ….it’s a question that needs answering as we know people are searching for an answer when they find our website. So, how should you organise a telemarketing database? or organise a […]
x Logo: Shield Security
This Site Is Protected By
Shield Security