We specialise in two of the longest established CRM applications in the market, Act! and Maximizer. That longevity means something, it means credibility, knowledge, understanding, expertise and STABILITY. We’ve often had conversations with clients who are looking at a new CRM tool that is apparently better than anything else, used by more people than any other and all for FREE or LESS !
Then suddenly the new application that they have invested their time and data into disappears or is absorbed into another system, because guess what? Shock and horror ! These systems cannot actually be maintained for free.
This article discusses this in more detail and is well worth reading.. http://it.toolbox.com/blogs/insidecrm/crm-viability-62888