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Customer relationship management (CRM) solutions help small and midsize businesses manage the myriad of ways it interacts with customers, from marketing to new and potential customers, to improving customer support. As a matter of fact, companies of all […]
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Whether you’re just starting out a business venture on your own, or have been in business for years, customer relationship management (CRM) plays a vital role in organizations of all shapes and sizes. CRM technology is rapidly growing, […]
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User support is fundamental to a successful CRM implementation, this useful article discusses this in detail: http://it.toolbox.com/blogs/insidecrm/implement-crm-the-right-way-64694
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Getting the best from CRM system requires planning, commitment from senior management and buy-in from the users, this article discusses these and more… http://it.toolbox.com/blogs/insidecrm/making-the-most-of-crm-how-top-performers-leverage-data-to-outpace-competitors-64819 Many times we have spoken to clients who simply ‘don’t get CRM’ consequently their […]
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Excellent article on the benefits of CRM and why Excel spreadsheets no longer cut it for tracking customers… http://it.toolbox.com/blogs/insidecrm/why-do-i-need-a-crm-system-64885 If anything on this article strikes a chord with you then contact us to discuss your needs and some […]
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http://it.toolbox.com/blogs/insidecrm/5-crm-worst-practices-59628
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A useful article that reiterates some sensible points about cloud CRM that people often fail to consider… http://it.toolbox.com/blogs/insidecrm/7-questions-to-ask-your-cloud-crm-provider-59141
