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10 ways that CRM can increase customer retention    

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http://it.toolbox.com/blogs/insidecrm/5-crm-worst-practices-59628  

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A useful article that reiterates some sensible points about cloud CRM that people often fail to consider… http://it.toolbox.com/blogs/insidecrm/7-questions-to-ask-your-cloud-crm-provider-59141
New Case Study added to our website explaining one of our Direct Payments Act! database solutions: http://actsoftwareconsultants.co.uk/direct-payments-database-case-study-7 If you need a solution for a Direct Payments Database we may be able to help.
It’s starting to get busy again – we’ve been engaged to develop another Direct Payments Act! database for a company in Nottinghamshire specialising in the supply of Personal Assistants to clients on the direct payments system. We’ve also […]
This past four days have been particulary busy, we’ve just completed the migration from a 5 user Act! 6 database to a 23 user Act! v16 database for a local mortgage company. This was a particular complex piece […]
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