http://it.toolbox.com/blogs/insidecrm/5-crm-worst-practices-59628
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Questions to ask about your CRM provider…
A useful article that reiterates some sensible points about cloud CRM that people often fail to consider…
http://it.toolbox.com/blogs/insidecrm/7-questions-to-ask-your-cloud-crm-provider-59141
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