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Successful CRM is not just about software…

Whether the installation of your new CRM system goes easily or not, depends less on the software and more on how you implement it. Getting a smooth implementation takes planning and some work. Here are some of the vital steps.

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Data quality is key to CRM success…

‘Knowledge Management Can Make Your CRM Project a Success’ and to support knowledge management you need high quality data..

http://it.toolbox.com/blogs/insidecrm/knowledge-management-can-make-your-crm-project-a-success-64662

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