…please bear with us. If you are unable to get through on the phone please send an email.
…please bear with us. If you are unable to get through on the phone please send an email.
The Swiftpage Email Marketing service will cease on 30th June 2019.
Act! users now have a choice of Act! E-Marketing or Act! Marketing Automation
Act! Pro v18 reaches its end of life on 30th November – after that date it will NOT be possible to purchase additional licences without upgrading to the latest version.
Take advantage of the upgrade offers currently running to end of November 2018.
The new General Data Protection Regulation (GDPR) comes into force in May 2018 and applies to any organisation holding personal data. Particular care must be applied to situations where ‘sensitive personal data’ is held and the implications on organisations that do so are considerable, especially in the case of a data breach.
A number of principles apply under GDPR including:
All of the above place a much greater emphasis on the responsibilities of an organisation to maintain GDPR compliance. For example, from a ‘Lawfulness, Fairness & Transparency’ perspective consent must be explicit and kept separate from other terms and conditions. In principle this will require that any systems (databases) holding personal data should also have the ability to hold information about the status of consent, and offer the ability to report on and update this as required in order that an organisation can prove that it is actively complying with the new regulation.
Integrity and Confidentiality – ‘data protection by design’
Data protection by design is an integral aspect of GDPR and requires that organisations build in data protection from the ground up. Any organisations that employ, or are considering employing cloud based databases might want to consider the security implications of these against an ‘on premise’ solution which may be able to offer them a greater protection.
The impacts of GDPR on an organisation will vary according to the nature and granularity of data that is being collected and held, but for organisations that are impacted then good database design, data integrity and the ability to report on it will be of paramount importance.
There are new business rates coming into force in April 2017.
If your Act! BID database contains RV data you may want to update the database to reflect these changes.
An interesting article regarding potential mistakes that should be avoided when implementing CRM…
Here’s a link to a useful article that gives some useful advice on what to do if your CRM project has not gone according to plan…
Project Support Ltd are an accredited Act! Premier Trainer partner – we can supply Swiftpage Act! training materials to support on-site or remote training.
Act! Premium Cloud is now available from Swiftpage – your Act! database is hosted in the cloud and available on a on a subscription basis.
More information is available on our Act Software Consultants website
Alternatively the following links are available for both trial and purchase:
As from the 1st of July 2016 Act! Premium can only be purchased via a subscription for new AND upgrading customers. Subscriptions will be for a 1 year or 2 year term, payable monthly or annually.
When paying on an annual basis customers will receive a discount equating to 12 months cover for the price of 10.
Customers are available to purchase a permanent licence also – if required – at additional cost. The permanent licence/s can be purchased at the start of the contract or on anniversary of the contract.
Act! Pro does NOT come under the subscription service and continues to be available on a permanent licence as it is now.
As usual – if you have any questions then contact us.